Quality & Performance
We Listen. We Act.
The ability to listen is one of our strongest assets. We realize that understanding the needs of people—our customers, employees and neighbors—is the first step in the leadership process to building successful relationships. And listening is the first step in understanding.
We Listen/We Act is one of our formalized business disciplines and it’s how we do business. It’s how we promote continual improvement in the quality of our products, and in employee safety and environmental responsibility. It’s also how we approach each customer project, listening to each customer and understanding their needs from the start to the end of their project. Because of this, you can be certain your success is our focus.
A World-Class Quality System
Excellence in product quality, plant safety, environmental stewardship and employee involvement are the cornerstones of our Integrated Management System. Gabriel worked with the Society of Chemical Manufacturers and Affiliates (SOCMA) to develop the industry’s first Integrated Management System.
The system is a Microsoft Access-based tool that combines separate environmental, health, safety and quality (EHS&Q) systems into a single comprehensive management system. The benchmark EHS&Q management system is designed to allow flexibility to remain nimble to quickly respond to customer needs, while maintaining strict discipline in meeting internationally recognized standards. The system is the only one of its kind in the chemical manufacturing industry in maintaining certification to the SOCMA ChemStewards® program, ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007.